Duromax Generators - Xp4850 parts.

Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

i am in need of the gas tubes xp4400e-161, 162, and the 163 tubes. do you have them for sale and if so, how much will they cost ?

the ones on it rotted!!

thank you for your time. rw.

I liked: Verstility of it being gas or lpg.

Company wrote 0 private or public responses to the review from Dec 04.

Duromax Generators - Disapointed

Not resolved

The 12v charge on my brand new generator doesn't work and I have tried to contact the company multiple times. I have received no response and to say the least am disappointed in the company.

I made the purchase based on hype I guess as they claim to be made in America but that doesn't seem very American to me.

In an attempt to find a warranty center I find that it is pretty much a waste of time as there just isn't anything local or close enough to even consider. Looks like I made a mistake believing that American companies still hold customer service to a high standard.

The generator runs great and does everything it is supposed to except charge a 12v battery which is pretty important up in the mountains and at the lake.

Paid for an extended warranty but appears that is a waste of money also in as much as they refuse to even communicate.

Disappointed and disgusted:


Reason of review: Poor customer service.

Monetary Loss: $250.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Jun 24.

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